Privacy Policy

1. Introduction

Walid.info Agency ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website (www.walid.info) or engage our web and mobile development services. By accessing our services, you consent to the practices described in this policy.

2. Information We Collect

We may collect the following types of information:

Personal Data: Name, email, phone number, billing address, and other contact details.

Project Data: Requirements, feedback, and content provided for development projects.

Technical Data: IP address, browser type, device information, and usage patterns via cookies (see Section 8).

Payment Data: Credit card details, invoices, and transaction history (processed securely by third-party providers).

3. How We Use Your Information

We use your data to:

Deliver and manage our services (e.g., development, design, maintenance).

Communicate about projects, updates, or inquiries.

Process payments and comply with legal obligations.

Improve our website, services, and user experience.

Send marketing communications (with your consent).

4. Legal Basis for Processing

We process your information based on:

Contractual necessity to fulfill service agreements.

Consent (e.g., for marketing emails).

Legal obligations (e.g., tax compliance).

Legitimate interests (e.g., improving our services).

5. Data Sharing & Disclosure

We do not sell your data. We may share it with:

Service Providers: Payment processors, hosting providers, or analytics tools.

Legal Authorities: To comply with laws, court orders, or government requests.

Business Transfers: In mergers, acquisitions, or asset sales.

6. International Data Transfers

Your data may be transferred to and processed in countries outside your jurisdiction. We ensure safeguards (e.g., GDPR-compliant agreements) for cross-border transfers.

7. Data Retention

We retain your information only as long as necessary to:

Fulfill the purposes outlined in this policy.

Meet legal, tax, or accounting requirements.

8. Cookies & Tracking Technologies

Types of Cookies: Necessary (site functionality), analytics (usage tracking), and marketing (personalized ads).

Managing Cookies: Adjust browser settings to block or delete cookies (may affect website functionality).

9. Your Privacy Rights

Depending on your location, you may have the right to:

Access, correct, or delete your personal data.

Restrict or object to processing.

Request data portability.

Withdraw consent (e.g., unsubscribe from emails).

To exercise these rights, contact us at contact@walid.info.

10. Security Measures

We implement industry-standard safeguards, including:

Encryption (SSL/TLS) for data transmission.

Secure access controls and regular system audits.

Employee training on data protection.

11. Children’s Privacy

Our services are not directed at individuals under 16. We do not knowingly collect their data. Contact us if you believe a minor has provided information without consent.

12. Third-Party Links

Our website may link to external sites (e.g., GitHub, LinkedIn). We are not responsible for their privacy practices. Review their policies before sharing data.

13. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted here with a revised Last Updated date. Continued use of our services constitutes acceptance.

14. Contact Us

For questions, requests, or concerns about this policy, contact:

Email: privacy@walid.info

 

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